Shipping & Delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

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[accordion-item title=”How do you ship packages?”]

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

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[accordion-item title=”How long does shipping take?”]

Estimated shipping time varies by location and can be longer than 10 days due to high demand. These are our estimates:

Location	*Estimated Shipping Time
The United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days
United Kingdom	10-30 Business days
Switzerland	10-30 Business days

*This doesn’t include our 2-5 day processing time.

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[accordion-item title=”Do you ship orders worldwide?”]

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

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[accordion-item title=”What about customs and taxes?”]

We try our best to help you out in this regard, but we are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

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[accordion-item title=”Do you provide tracking information?”]

Yes, you will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not available.

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For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. Please wait at least a week then notify us if something is wrong with your shipping information.

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[accordion-item title=”Will my items be sent in one package?”]

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

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